Chris' work has been fantastic for our business. He has the ability to quickly grasp what you need to deliver better services and products. He is innovative and at the same time very thorough in his approach. Thanks so much Chris for all your valuable time and advice
Sally Guilloux-Cooke, Director BeInSync
Putney Breeze developed Smartech’s “Sales Quote System”. The application is hosted on our server with FileMaker Server 15 software and is used by our administrative staff for monitoring and reporting on inbound inquiries, quote status of leads and invoice status of our projects in progress. The data is linked to customer details and history. Putney Breeze is a pleasure to work with and I would recommend Chris’s work to other people.
Anthony Cassar, Director Smartech Door Systems
Tools N All is an innovative on site supplier of manufacturing and construction tools and specialist equipment. Efficient and effective utilisation of delivery vehicles and inventory management is central to Tools N All’s operations. Putney Breeze developed Tools N All’s “Mobile Invoicing and Despatch System”. The application is hosted by FileMaker Server 15 and is used on our mobile devices for creating and despatching orders, obtaining POD signatures, invoicing, monitoring inventory and reorder levels. Importantly the system automatically calculates gross margin by product by customer by month by year. Our invoicing history is linked to customer information and product sales history. We also can access an automated a top 20 customer by date report for any date range. Chris is a very positive and encouraging person who is a pleasure to work with and would recommend him to others without hesitation.
Neville De Alwis, Director Tools N All

Blog

What does a High Performance Business and High Performance Team have in common?

Often business performance advisors focus on operation process improvement without understanding the context of what it takes to execute a holistic business strategy.
When we consider at a high level what a great athlete does to prepare for a great performance, they focus and work on three things;
1) Technique
2) Strength (Power Endurance of both)
3) Psychology
If […]

Business Performance Advisory v Business Coaching

What you need to know about Business Coaching

The Business Coaching industry has grown significantly over the last 15 year. According to IBIS world in the US it is estimated the Business coaching industry generates about $10b per annum in revenue, employing approximately 79,000 people.

Over that time the business coach has slowly crept into the […]

Handelsbanken Lessons for SMEs

Lessons in Customer Service for Small to Medium Enterprises (SMEs) from Europe’s most successful Bank.

The banking industry has taken significant hits in Europe and USA. However, one bank stands head and shoulders above its competitors. Handelsbanken is Europe’s most successful bank with total returns more than double its nearest competitor over the last five […]

Key Performance Indicators (KPIs) that Create Profits

Positive Business Performance
KPIs that Create Profits
Leverage on your business operations to improve your margins and market share.
When it comes to monitoring your business performance, many business advisors will produce a management reports that is solely the product of financial numbers. However focusing of financial measure alone is like trying to kick goals while watching the […]

DIY Search Engine Optimisation

3 Principles and 3 Actions that will make a difference to your internet marketing today!

If I got a dollar for every time I received a random email for SEO services it would make a nice kitty for holiday spending.

Never-the-less a couple of months back managed to reach the front page of my chosen google […]

Australia’s Mittelstand

Building Australia’s Mittelstand – Competitive and strong small to medium sized business
According to Professor Bernd Venohr of the Berlin School of Economics over the last 15 year only two countries have been able to increase their manufacturing and service industry export output. They are China (no surprises there) and Germany. Germany provides an interesting […]

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